Phase 2 · ExploreWeek 07
Automation and process redesign
Hold one principle before any automation project: never automate a broken process.
Challenge
Take a real workflow built from emails, spreadsheets and manual approvals, and redesign it before deciding what to automate.
Deliverable
Automation Blueprint
Eliminate, simplify, standardise, automate, measure, in that order. Many automation projects fail because they encode a complexity that should never have existed.
You produce a future state of the process you studied, then determine, step by step, what genuinely deserves to be automated.