Phase 3 · TransformWeek 11
Digital transformation
Understand why a project can succeed technically and still fail as a transformation.
Challenge
Analyse a case where implementation worked but adoption failed, and identify the causes.
Deliverable
Adoption and Readiness Notes
Technology does not equal adoption. Adoption does not equal transformation. A perfectly delivered system can sit unused when the processes, people and governance around it have not changed.
This week introduces the mechanics of organisational change: readiness, communication, incentives, support. These are the conditions that decide whether a technology actually changes how work happens.